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Über Zollverein
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Plan your visit to Zollverein

Directions and parking, opening hours, and prices

Opening hours

Opening hours of the most important services

The Zollverein UNESCO World Heritage Site is open to the public at all times. The former Shaft Facilities XII, 1/2/8, and the Zollverein Coking Plant are part of the World Heritage Site.

Ruhr.Visitorcenter Essen
daily 10 a.m.–6 p.m.
closed on 24., 25., and 31.12.

Coking Plant Info Point
November–March
Mon–Fri noon–3 p.m.
Sat, Sun, and on holidays 11 a.m.–3 p.m.
closed on 24., 25., and 31.12.

April–October
Mon–Fri 11 a.m.–3 p.m.
Sat, Sun, and on holidays 11 a.m.–4 p.m.

Zollverein Guided Tours
November–March
workdays: daily public guided tours 11 a.m. and 2 p.m. (Shaft XII), and 2:30 p.m. (Coking Plant)
Sun and on holidays: daily public guided tours every hour between 11 a.m.–6 p.m. (Shaft XII) as well as 11:30 a.m. and 2:30 p.m. (Coking Plant)

April–October
workdays: daily public guided tours 11 a.m., 2 p.m., and 4 p.m. (Shaft XII) as well as 11:30 a.m. and 2:30 p.m. (Coking Plant)
Sun and on holidays: daily public guided tours every hour between 11 a.m.–5 p.m. (Shaft XII) as well as 11:30 a.m., 12:30 p.m., 2:30 p.m., 3:30 p.m., and 4:30 p.m. (Coking Plant)

Red Dot Design Museum
Tue–Sun and on holidays 11 a.m.–6 p.m.,
closed on 24., 25., and 31.12.

Ruhr Museum
open daily 10 a.m.–6 p.m.
closed on 24., 25., and 31.12.

Phänomania Experience Field
Mon–Fri 9 a.m.–6 p.m.
Sat–Sun and on holidays 10 a.m.–6 p.m.
closed on 24., 25., 26., 31.12. as well as on 01.01.

Admission

Plenty of Zollverein for your money

The Zollverein UNESCO World Heritage Site is accessible free of charge at any time. The former Shaft Facilities XII, 1/2/8, and the Zollverein Coking Plant are part of the World Heritage Site.

Red Dot Design Museum
Tue–Thu and Sat–Sun
Single ticket full price / reduced 6 € / 4 €
Children up to the age of 11 are free
Fri at one’s one discretion [Pay-What-You-Want]

Ruhr Museum
Permanent exhibition and Portal of Industrial Heritage (Coal Washery basic)
Single ticket full price / reduced 8 € / 5 €
Groups of 10 and more people 6 €

Permanent, special, and gallery exhibition as well as Portal of Industrial Heritage (Coal Washery complete)
Single ticket full price / reduced 10 € / 7 €
Groups of 10 and more people 8 €

Special exhibitions
Single ticket full price / reduced 6 € / 4 €
Groups of 10 and more people 5 €

Gallery exhibitions
Single ticket full price / reduced 3 € / 2 €
Groups of 10 and more people 2 €
Children / adolescents up to the age of 17 are free

Phänomania Experience Field
Single ticket full price / reduced 7 € / 6 € resp. 5 €
Children between 3 and 5 3 €

Zollverein Guided Tours
Various guided tours from 6 €

Zollverein Round Trips
Single ticket full price / reduced 11 € / 8 €
Group price from 195 €

UNESCO World Heritage Site Zollverein Line
Single ticket full price 5 €
Children (4–14 years) 3 €
Family ticket (2 adults + own children) 12 €
Groups of 10 and more people
Adults 4 €
Children 3 €

Zollverein Ice Rink
Day tickets
Single ticket full price 7 €
Children (up to the age of 14), pupils, students, apprentices 5 €
Family ticket (2 adults and up to 3 children) 18 €

Groups
School classes (max. 20 people) 60 €
School classes (max. 20 people) incl. guided tour of the Coking Plant 130 €
Ticket of 10 Adults 60 €
Ticket of 10 Children (up to the age of 14), pupils, students, apprentices 40 €

Evening ticket (from two hours before closing time)
Adults 5 €
Children (up to the age of 14), pupils, students, apprentices 3 €
Family ticket (2 adults and up to 3 children) 12 €

Ice skates rental fee per pair 3 €

ARKA Kulturwerkstatt
Admission free (exhibitions)

Kunsthalle | Atelier Burkamp
Admission free (exhibitions)

Art Shaft Zollverein
Single ticket full price 2.50 €

LA PRIMAVERA
Admission free

Portal of Industrial Heritage
Single ticket full price / reduced 8 € / 5 €
Children and adolescents up to the age of 14 are free

Ruhr.Visitorcenter Essen
Admission free

The Palace of Projects
Single ticket full price / reduced 4 € / 3 €
Children up to the age of 11 are free

Works Swimming Pool
Admission free

Ruhr.Visitorcenter Essen

More information

Welcome to the Ruhr Metropolis!

The first place to go for all visitors to the Zollverein World Heritage Site and the starting point for many guided tours is the Ruhr.Visitorcenter Essen in the former Coal Washery.

There you can buy tickets for the Ruhr Museum and the guided tours of the Zollverein Monument Path, for Zollverein concerts and other events. Tourist information about the entire Ruhr Metropolis is also available here. The team of the Ruhr.Visitorcenter Essen will be happy to advise you.

Opening hours
Daily 10 a.m.–6 p.m.
Closed on 24., 25., and 31.12.

Location
Ruhr.Visitorcenter Essen
Zollverein UNESCO World Heritage Site
Area A [Shaft XII], Coal Washery [A14]
Gelsenkirchener Str. 181
45309 Essen

Contact
Phone +49 0201 246810
Fax +49 201 24681-133
Email info@zollverein.de

© Jochen Tack

Directions & Parking

More information

How to find us

With an area of 100 hectares, the UNESCO World Heritage Site Zollverein offers a place for a variety of experiences. The site can be reached by car, coach, and public transport. There may be restrictions in the case of major events. The following information will help you find your way around and orientate yourself on the extensive grounds.

Visiting address
UNESCO World Heritage Site Zollverein, Gelsenkirchener Str. 181, 45309 Essen

By car
To visit the Zollverein Coal Mine, enter „Fritz-Schupp-Allee“ into your navigation system. If you would like to visit the Zollverein Coking Plant, please select „Arendahls Wiese“ in your navigation system.

Parking
Free car parking is available in Area A [Shaft XII, car parks A1 and A2], Area B [Shaft 1/2/8, car park B], and Area C [Coking Plant, car park C).

The Zollverein parking deck in Area C [Coking Plant, Im Welterbe 11] is subject to a parking fee. Costs: 1.80 €/hour, day ticket 7.50 €. Please note: cash payment is not possible; at present, payment can only be made with EC card. There are also 4 charging points (22kW-fast chargers) for electric vehicles.

Bus bays for coaches are available on Fritz-Schupp-Allee. Free parking is available at car park C [Coking Plant].

By public transport
You can reach the site by public transport via the stops „Zollverein“ (tram line 107, also „Kulturlinie“) and „Zollverein-Nord“ (tram line 107, also „Kulturlinie“, bus line 170, bus line 183, or suburban train line 2).

Coaches
Bus bays for coaches are available on Fritz-Schupp-Allee. Free parking is available on car park C. [Coking Plant].

Motorhomes
The nearest parking areas for motorhomes are located at Revierpark Nienhausen, Gelsenkirchen. From there, the Zollverein World Heritage Site can be reached by tram line 107 (approx. 10 minutes), by bicycle (approx. 15 minutes), or on foot (approx. 30 minutes).

Site Map
The site is divided into three areas: Area A [Shaft XII], Area B [Shaft 1/2/8], and Area C [Coking Plant]. The first points of contact for visitors are the Info Points at the entrances to the Ehrenhof and the Forum, at the Ruhr.Visitorcenter Essen / Visitor Centre Ruhr in the Coal Washery [A14], at car park A2 as well as in front of the Mixing Plant [C70] at the Coking Plant.

Zollverein as a travel destination

Always worth a visit

More information

Compressed experiences for those thirsty for adventure

No matter whether you would like to explore Zollverein for yourself, with family and friends, whether you plan a business trip for your company, or you are active in the tourism or event industry and are interested in trips to the World Heritage Site for business purposes – here you will find the right contact person for your concerns!

Would you like to visit Zollverein privately?
Please contact us if you have any questions. We help you put together the right excursion package for your interests!

Visitor Service Zollverein
Phone +49 201 246810
Email besucherdienst@zollverein.de 

Visitor Service Ruhr Museum
Phone +49 201 24681-444
E-mail besucherdienst@ruhrmuseum.de

BVV Zollverein
You can also contact the ‚Bürger- und Verkehrsverein im Stadtbezirk VI – Zollverein‘ (Citizens‘ and Tourist Office in District VI – Zollverein) if you would like to find out about accommodation, guided tours, packages and other tourist attractions in the districts located around the World Heritage Site and in the Ruhr Area.
Phone +49 201 86059-40
Fax +49 201 86059-44
Email info@bvv-zollverein.de
www.bvv-zollverein.de

Are you interested in business trips to Zollverein?
Whether it’s a short trip, a day trip, or a pre- and post-convention programme accompanying your conference – our B2B contact will be happy to advise you.
Phone +49 201 24681-230
Email martina.tendick@zollverein.de

We look forward to hearing from you!

Barrier-free accessibility

More information

Experience Zollverein without restrictions

The core area of the 100-hectare outdoor grounds of the industrial monument is accessible for wheelchair users. The 3.5 km long Circular Walkway is paved and leads across the Zollverein Coal Mine and Coking Plant. Seating is available throughout the site. As there are sleepers, some of which are remains of old railway tracks, and gentle slopes in some areas of the site, we recommend that wheelchair users visit the site with an accompanying person.

Special guided tours for blind and visually impaired visitors as well as guided tours with hearing amplifiers and in sign language can be booked for the Zollverein Monument Path. The Ruhr.Visitorcenter Essen and the Ruhr Museum are also barrier-free.

If you have any questions or need advice, our team is happy to be at your disposal by telephone under 0201 246810 or by e-mail to info@zollverein.de.

Directions
Nearest public transport stops:
Stop „Zollverein“ (tram line 107), approx. 500 metres from the Ruhr.Visitorcenter in the Coal Washery

Stop „Zollverein-Nord“ (suburban train line 2, bus lines 170 + 183, tram line 107) about 1,000 meters from the Ruhr.Visitorcenter in the Coal Washery

If you arrive by car, enter „Fritz-Schupp-Allee“ in your navigation device. Parking spaces for the disabled can be found in the car parks A1 and A2.

Orientation
On Ehrenhof, at the Forum in front of the Coal Washery, and in front of the Mixing Plant at the Coking Plant, there are cast iron models of the World Heritage Site with Braille and touch symbols.

The free hiking map „Zollverein Tours“ (German only), which is available at the Ruhr.Visitorcenter Essen, provides information on gradients, kerbs, and barrier-free alternative routes on the World Heritage Site.

WCs
Disabled toilets are located on the 24-metre level of the Coal Washery, in the Casino Zollverein restaurant, and in the former Mixing Plant at the Coking Plant. Casino Zollverein is accessible at ground level. Due to several steps, the Mixing Plant is not accessible for wheelchair users without assistance.

Mobility offers
The e-busses of the UNESCO World Heritage Zollverein and Zollverein Round Trips lines have space for wheelchair users or prams.

Contact
Zollverein Foundation
Phone +49 201 246810
Email info@zollverein.de

Rules of the premises

Dear visitors

Welcome to the UNESCO World Heritage Site Zollverein! Our gatekeepers and the staff of the Ruhr.Visitorcenter at the Coal Washery [A14] and at the Info Points will be happy to answer any questions you may have. There you will also find information material and orientation aids.

Zollverein Foundation as the owner has the task of preserving the monument of the Zollverein World Heritage Site and making it accessible to visitors as a place of interest. Please note that the entire site is private property. In order to make your stay as pleasant as possible, we kindly ask you to observe the following information:

1. Your safety

The Zollverein World Heritage Site is a former industrial site with typical railway tracks, stairs, and piping. Despite safety precautions and regular checks, we are unable to achieve complete safety on the paths and squares, also due to the constant need for repair work and construction measures and the associated construction site traffic. Therefore, please pay attention to potholes, possible surface irregularities, and tripping hazards.

Against this background, we ask for your understanding that Zollverein Foundation accepts no liability for damage to property or personal injury caused by slight negligence. Entering and driving on the World Heritage Site is at your own risk. Especially when leaving paved paths, we ask for increased attention.

It is not permitted to enter fenced-in areas as there may be a danger to life. We must report any violations to the police. On some areas and paths there is no or only limited winter service.

2. Consideration

Every visitor has the right to a carefree stay. We ask all guests to be considerate and not to harass or endanger other people – we must report infringements as trespass.

3. Fire and Barbecues

The burning of open fires (including barbecue fires) is not permitted.

4. Dogs

Four-legged friends are welcome on the World Heritage Site and may accompany visitors in the open spaces. Please keep your dog on a short leash. Please help us to keep the World Heritage Site clean by picking up after your dog. Please note that animals are not allowed in any of the buildings, as some are museum and exhibition spaces. Guide dogs are of course exempt from this.

5. Roads and traffic regulations (StVO)

Driving on the site is only permitted on paved paths. The maximum speed on public roads (Fritz-Schupp-Allee, Martin-Kremmer-Straße, Bullmannaue, Im Welterbe, and Kokereiallee) is 30 km/h. On all other paths, speed is restricted to walking pace. Please anticipate pedestrians, cyclists, and children and drive carefully. The provisions of the German Road Traffic Regulation (StVO) apply.

6. Restrictions during events

For certain events, Zollverein Foundation reserves the right to restrict access to the premises in terms of space and time. We kindly ask you to pay attention to the daily updated information

7. Car parks

Please only use the designated car parks A1, A2, B, and C. We have to tow away cars that have been parked incorrectly at the owner’s expense in order to guarantee access for the fire brigade and rescue services at all times.

8. Camper vans, tents etc.

Camping and staying overnight in camper vans, motorhomes, tents and the like is not permitted on the entire site. Information on motorhome sites in the immediate vicinity can be found in the “Directions” section.

9. Guided tours

Guided tours of the site are organised and carried out exclusively by Zollverein Foundation. If you would like to take part in a guided tour, please contact the Visitor Service Zollverein Monument Path by e-mail to denkmalpfad@zollverein.de or call +49 201 246810.

10. Photo, sound, and film recordings

Photographs, sound, and film recordings that are not used exclusively for private purposes require the written permission of Zollverein Foundation. Please direct inquiries to filmfoto.genehmigung@zollverein.de.

Thank you!

We thank you for your understanding and wish all our guests a pleasant stay at the UNESCO World Heritage Site Zollverein.

Sincerely yours,
Zollverein Foundation

(as per: February 2017)

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