Zollverein UNESCO World Heritage Site

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Über Zollverein

Dear visitors,

all museums at Zollverein World Heritage remain closed until further notice. All events, guided tours and activities have been cancelled until at least January 31, 2021. This is in accordance with the present laws to combat the Covod-19-pandemic.

Due to present regulations of the Federal Republic of Germany and the state of North Rhine-Westphalia for containing the Corona pandemic, Zollverein UNESCO World Heritage Site will remain closed as a place of culture and leisure during the whole month of January. This refers to the Ruhr Museum in the Coal Washery as well as to its branches, to the Ruhr.Vistorcenter and to the Red Dot Design Museum. Also guided tours at the Zollverein Coal Mine and Cokery are cancelled.

All restaurants and café on the site will stay closed during the month of Januar. Reopening will depend on and happen in accordance with the Corona protection ordinance of the state of NRW.

In the upcoming days, the Zollverein Foundation will decide, which of the events planned for 2021 can take place under the given circumstances and inform visitors accordingly. We already know that the JazzNight on 6th February, 2021 with Wolfgang Haffner will not take place. We are presently trying to find a new date for this concert.
The open spaces of the World Heritage Site as well as the Zollverein Park will remain accessible also in December. All guests are kindly asked to comply with the present hygiene and distance rules.

Return and reimbursement of already procured tickets
If the tickets have been purchased via the common online portals or via the ticket shop of the Zollverein Foundation, the ticket provider ADticket will contact the clients and inform them about the further procedure of reimbursement. Should they have been bought from one of the ticket offices at an event of the Zollverein Foundation, you can contact us for a refunding by an e-mail to veranstaltung@zollverein.de. Further information about entrance cards, which have been acquired from an advance booking office, will be provided by the corresponding offices.

Zollverein guided tours
Already purchased tickets for guided tours can be exchanged into vouchers, or the costs can be reimbursed. The Zollverein visitor service will provide information about this under besucherdienst@zollverein.de.

Ruhr Museum
Visitors will get a voucher or a reimbursement for already booked online tickets, corresponding information under besucherdienst@ruhrmuseum.de.